Hanoi Airport Arrival/Departure VIP Fast Track & Departure Lounge

From Arrival to Departure
Enjoy Comfort Like a VIP!

The excitement of travel peaks when you arrive at the airport. However, the anticipation of exploring Vietnam can be dampened by long waits for immigration and baggage claim. Immigration lines can sometimes exceed an hour.

If you prefer to avoid wasting precious travel time at the airport, we recommend the 'Hanoi Airport Arrival/Departure VIP Fast Track' service. This allows you to quickly pass through immigration via a dedicated lane, ensuring a relaxed start to your trip upon arrival. For departures, lounge access is also available, allowing you to relax or enjoy a light meal in a comfortable environment before boarding. This service is especially useful for families with children or elderly parents!

How does the Fast Track work?

1. Arrival Fast Track (Hanoi Airport VIP Fast Track Service)
Upon arrival at Hanoi Airport, you will be greeted by a staff member holding a sign with your English name. They will assist you through the dedicated lane for expedited immigration processing.

2. Departure Fast Track (Hanoi Airport VIP Fast Track Service)
Meet our staff member holding a sign with your English name in front of Gate A, Departure Hall on the 2nd floor of Hanoi Airport. They will assist you with check-in and baggage processing, and guide you through the VIP lane for departure procedures.

3. Round Trip (Arrival + Departure) Fast Track (Hanoi Airport VIP Fast Track Service)
This option allows you to use the fast track service for both arrival and departure.

✅ Please be sure to include your arrival date and flight number & departure date and flight number when booking.

4. Departure Fast Track + VIP Lounge Access (Song Hong Lounge)
After passing through the departure fast track and X-Ray security, you can move to the Song Hong Lounge and use the lounge for up to 3 hours.

Fast Track Q&A

1. Who provides this service?
A dedicated staff member (Vietnamese) from a company officially contracted with Hanoi Airport will provide all services.

2. Can I use the service even if my flight is delayed?
Yes, the local airport service staff monitors your flight information in real-time and will provide the service without any issues even in case of a delay.

3. Can foreign nationals use this service?
Yes, anyone can use the service regardless of nationality. However, it is the user's responsibility to prepare the necessary visas.

4. Can I add more people to my reservation on-site?
No, it is not possible. Customer information is sent to immigration in advance, so you cannot add people on-site.

5. Will I receive my luggage faster if I use the fast track service?
No, the fast track service expedites the immigration process and is not related to baggage claim speed.