Guam Rental Car with Hotel & Airport Pickup/Drop-off

• Use mobile voucher
• Present your mobile voucher at the pickup location
• Valid only on the specified date

Vehicle Acquisition:
1. Hotel acquisition
Please wait at the lobby entrance inside the hotel, not outside, and a Value Rent-a-Car driver will come to you holding a sign.

2. Airport pick-up (purchase of additional options)
After passing through customs at Guam Airport, head towards the West Arrival exit of the airport. You will meet a driver wearing a Value Rent-a-Car uniform and go with him to the pickup location.

Returning the vehicle:
1. Return the hotel
When returning the car to the hotel, please return it to the parking lot (by appointment only) and keep the car keys in the console box, but do not lock the doors.

2. Airport Return (Additional Option Purchase)
Please park your vehicle between H and G in the general parking lot and place your parking ticket and key in the console box in front of the passenger seat. Please do not lock the doors.

- Before issuance of reservation confirmation voucher: Full refund
- After issuing a reservation confirmation voucher: Reservation agency fee of 10,000 won is incurred
- Vehicle pick-up 4 - If canceled 2 days before: Reservation agency fee is fully non-refundable
- 1 day before pickup - Cancellation on the day, no show: No refund
(Payment required on-site, online reservation deposit non-refundable)

• Refunds are absolutely not possible even if you return the vehicle during the period of use after receiving it.
• When calculating the date in the cancellation/refund policy, the day of use is excluded.
(Example: If the acquisition date is 5/31, 5/30 is calculated as 1 day ago)
• Cancellation/refund requests are limited to those received during business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
• Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.