Kota Kinabalu Firefly Tour - Including Traditional Touai Experience, Mangrove Exploration & Dinner

• Use the mobile voucher
• Present your mobile voucher to the staff at the meeting point
• Valid only on the specified date.

Meeting Point:
Pick-up will be at your hotel lobby.

Meeting Time:
You will receive a KakaoTalk message with the pick-up time in the afternoon the day before the tour.

Contact Information:
Phone number 010-5675-7100 / Kakao Channel 'Kota Kinabalu Peng Peng Tour'

- Full refund if canceled 30 days prior to the travel date
- 20% cancellation fee if canceled 29-20 business days prior to the travel date
- 30% cancellation fee if canceled 19-7 business days prior to the travel date
- 50% cancellation fee if canceled 6-4 business days prior to the travel date
- 100% cancellation fee if canceled 3 business days to the travel date or no-show
- Changes are not allowed within 3 days of the travel date.

• Cancellation/refund requests are processed only during business hours (Monday to Friday 10:00-18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations outside of business hours will be processed on the next business day.
• Cancellation and refund requests must be made during business hours and require cancellation confirmation.