• Please provide accurate hotel information for pick-up/drop-off when making a reservation.
• After confirming your reservation, be sure to check the meeting time and meeting point on your voucher.
• Print your voucher or use your mobile voucher
• It is only valid on the specified date.

Meeting point:
Meeting will be held in the lobby of the hotel you are staying in (the driver will bring a picket to the lobby of the hotel)

Pick-up time:
Pick-up times vary depending on the location of your hotel.
Please confirm the pickup time and location directly with the local travel agency before the tour.
(Please contact the travel agency contact information listed on the voucher.)

Additional fee information:
When requesting pickup outside Da Nang city (pay directly to the driver)

• Intercontinental: 100,000 dong/one way
• Nam Hoi An area: 150,000 dong/one way
• Lang Co area: 700,000 dong/one way

Additional vehicle fee information:
* Children have the same seat requirements as adults, so if the number of passengers exceeds the number of passengers, you must change the car model.

• Passenger car → SUV: 100,000 dong/per vehicle
• SUV → Van: 20,000 dong/per vehicle
• Passenger car → Van: 300,000 dong/1 unit

• Please enter your hotel information for pickup/sending on the reservation screen.
• Please request tour changes and requests through Plus Friend Consultation (Monkey Travel Vietnam) at least 3 days prior to the tour date.
• You can ask the driver's contact information (or KakaoTalk) when you meet him.
• Please bring a swimsuit and simple shower supplies.
• There is no limit to the time you can stay (play time) at An Bang Beach in Hoi An.
• However, please make an appointment to meet the driver again after arriving at An Bang Beach in Hoi An.
• The driver can meet with a picket sign in the hotel lobby.
• Luggage can be stored in the vehicle.
• If you wish to return home earlier than the promised time, you must contact us at least 1 hour in advance so that the driver can take you to An Bang Beach in Hoi An.
• On the day of the tour, pickup may be delayed or early depending on traffic conditions.
• Additional vehicle use is possible within the route, and rates will vary if you deviate from the route.
• Tour contents may be changed/adjusted depending on local conditions on the day. If the content is different from the product page, please contact WAUG.
• In case of rain, the tour will proceed. If any problems occur on the day of the tour, please be sure to contact us via KakaoTalk (Monkey Travel Vietnam).
• We recommend that you sign up for travel insurance before proceeding with the tour. Learn more
• Please be especially careful about loss of valuables, cash, etc. and personal safety accidents. Please be advised in advance that we are not responsible for loss of valuables, regardless of the reason.
• Vehicles are allocated based on adults.
• This is not an obligation, but a tip for driver manners. (50,000 VND ~ 100,000 VND)
• Children must share a seat with an adult, so if the number of passengers exceeds the vehicle capacity, you must change the vehicle type.

100% cancellation fee from 2 days prior to use date
• Cancellation/refund requests are limited to those received within business hours (Monday to Friday 10:00~17:00 / Saturday 10:00~16:00 / Sundays and public holidays excluded). If cancellation is received outside of business hours, the request will be processed on the next business day ( (based on business hours) will be processed as received.
• Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.